At Equestrian Stockholm, we prioritize our customers' satisfaction and actively work towards sustainability by minimizing returns. Therefore, we encourage our customers to check our size guides or contact our support team for further assistance. All the information we receive via the return form contributes significantly to refining our product quality and improving our size guides, ensuring a smoother shopping experience.

To initiate a return or exchange, please click on the link below and follow the steps:

returns.equestrianstockholm.com

• Please fill out our online returns form, providing your order number ‘ES-XXXXX’ (found in your order confirmation email) 

• Upon registration, you will receive detailed instructions in a confirmation email outlining the next steps in the return process.

• Print the attached return slip and take the parcel to your closest carrier
• For returns outside the EU: For international returns, you will receive both a custom invoice and a return shipping label. Download and attach the label on all sides of the package for smooth customs clearance.

Depending on the country you are returning from the cost of the return will differ. 

You can find the Info here: Return Cost

If you are experiencing issues or need assistance, please contact our Customer Service at info@equestrianstockholm.com and they will assist you further